A few weeks ago I encountered a very nasty problem. I went to open one of our favourite types of treats and the entire bag was moldy. So disgusting!
Wetnoses pride themselves on being organic and safe for pets. In fact on the front page of their website it states:
The representative let us know that they had a problem with a leaky skylight and only a few boxes of their cookies were impacted. They gave me the offer of replacing my box which I kindly accepted. No company is perfect but the ones who truly care about their customers and pets are worth buying from again.
Without a quick email and a response on their behalf, chances were very low that I would have bought Wetnoses cookies again. Now its the opposite.. I’m here posting a great review for them and will definitely buy some more boxes in the future.
Our box arrived more than a few days ago.
The coupon we hope to use soon.
Unfortunately none of them were in the mood to be photographed tonight. I think that means i’ve been playing too much with my new camera and using them as props. Pure abuse around here.
Only this beautiful boy wasn’t fooled by my lens.. but only for a few.
Congratulations and I so love your photo's, they are adorable.
We sale Wetnoses bulk in our store and have never had any problem. I'm glad they took care of it for you! Trying to catch up on everyones news and stuff, but it's taking me awhile.:( I also still owe you pics of my pups in your great snoods and wanted to let you know I haven't' forgotten. Sorry it's taking me so long!! Life has just been crazy.:(
Glad it all worked out! Beautiful photos!!